We continue our reflections on 10 Ways to Build a Positive Working Environment....
6. Give Credit and Take Responsibility
Always give credit for success to your staff, and take responsibility when things don't go well. As the boss it's your job to make sure your staff is well trained, capable and competent. If for some reason they fail to perform their job in the expected manner, it's your responsibility to insure that they receive further direction and training so they will perform up to standards.
This can be a tough one sometimes. To swallow one's pride and take the blame when it really wasn't your fault can be challenging but it is also the mark of a mature leader. So doing takes the emphasis away from spending time on the often futile practice of trying to figure out who caused it to go wrong and shift attention toward next steps.
Reflect on ways to give credit to your team....