Expect The Best From Your
Staff
"There is a concept called 'The
Self-Fulfilling Prophecy' which states that people generally will perform in
the way others expect them to perform. So, if you have high expectations for
your staff, treat them as if they are capable, competent people and expect them
to function as such, they will rise to the occasion and be the excellent
employees you see them to be. However, if you ... expect them to
be mediocre and treat them as if they can't function well on their own, that is
the behavior they will give you. A good supervisor always has high expectations
for his/her staff and treats them accordingly."
This excerpt was quite thought-provoking for me. In my reflections, I've recalled times that I DID have high expectations and I DID expect team members to function well on their own, and yet I was disappointed. I just couldn't get a team member to fix that pacing guide or give that overdue retest or to turn their Specific-Praise: Redirect ratio around into a better proportion for the students despite a lot of additional supports. What I learned from these experiences is that not giving up reinforces our high expectations. While it took many repetitions, attention to detail and a LOT of follow up, those folks eventually had a perfect Pacing Guide, completed retests in a timely manner and turned that ratio around. It helped me to keep going with my high expectations with those few individuals when I remembered that just as many and often even more team members were consistently meeting high expectations.
It must be true that expecting the best from our staff will do more to promote positivity in our school culture than if we settle for mediocrity. Do you agree/disagree? List some specific ways that you implement high expectations/encourage the best from your team members.